With the visit to the UK for a family funeral the next day and after a 7 hour flight this bizarre attitude was the last thing we needed.
#London stn airport location driver#
After waiting outside in the cold for 20 minutes the bus arrives again with the same driver 'Tanase' where we finally got on and asked him why he didn’t let us on and say he was full when he had empty seats, he simply replied “I speak no English”! To say this was a lame excuse and the guy was totally rude and unprofessional is a huge understatement. I then decided to call the number again for pick up and the gentlemen said there is only one driver and he will do a round trip which will take 20 minutes. As he drove past us to our utter bemusement my wife and I noticed he had several vacant seats. Once reaching the bus stop area outside (where we were told to get on the bus), we saw the bus and waived it down, the bus driver rolled his window down and said he "was full". My wife and I recently arrived in Stansted Airport, London where we had reserved a hire a car with yourselves, which involves calling a number to get on your shuttle bus outside the airport which then takes customers to your car garage nearby. Having recently used Easy Rent Cars I felt it necessary to get in touch and write reviews (which is a first for me) of our very bad initial experience with your supplier 'Easirent'. I requested to see his report and there was nothing in that car detail!!! Read More > He told me he had already entered that damage in their system. I will report your company to my bank as that was a fraud.Īlso, I asked the "Micheal" to show this dent wouldn't be charged the next person who rent this car. But as you can see the attached picture its not over the 5mm. I couldn't understand when he charged when he decided to charge. And he said to me I have already charged 232GBP for that dent. So hard to realize with eyes but "Micheal"(the guy's name was according to his told) seen this point at first look. My initial photos contain that area too but it was so rainy and that point was wet. I show the initial photos to him but he was getting stuck in to charge that dent to me. There was a little and tiny dent that I didn't see before and he said me we have to charge this dent to you.
When I went to drop that car, one guy came from the cabinet and he just opened the door and realized very very very small point that I couldn't see at my first look. I drove that car 14 days and didn't use rear seats. There was damage in front of the car and they gave me that car with specified damage in the pickup form. I couldn't spend so much time to look the car around.
The car was Kia Ceed and it was dirty and it was rainy when I picked the car up. To make a car hire booking at London Stansted Airport, simply click on the 'get a quote now' button and enjoy great service, great car rental deals and do your bit for the environment. Or take Bus 510 at stop 16/17 Airport Terminal, tell driver Novotel Hotel, a 3-minute walk from Bus stop to Novotel) Green Motion customers qualify for a discount.
Please use the following additional services to arrive at the Novotel Hotel which is on the Airport Campus:įast Service- 24/7 Taxi inside the airport arrivals hall. (Due to current Social Distancing measures during the lockdown and customers' protection the shuttle bus has temporary restrictions) Please present your receipt at the counter for a refund of your shuttle bus ticket. Shuttle Bus - From bay 18 at the airport bus terminal (ground floor) Green Motion car hire at London Stansted International Airport is conveniently based only a few minutes from the main terminal building and there is a shuttle service for your convenience.
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